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Frequently asked questions

HomeFAQ

Thank you for introducing DEG Parts as the new go-to source for aftermarket auto parts and accessories. It’s great to hear about your commitment to competitive prices, excellent customer service, and a superior shopping experience. If users have any questions or need information about your products and services, please feel free to ask, and I’ll be happy to assist.

general

Q1: What types of automotive parts do you offer on your website?

A1: Now We have CV Axles(UTV/ATV cv axles included),Wheel Hub & Bearings, Shock Absorber，Oxygen Sensors, Water Pump & Fan Clutch, Fuel Pump, Brake Master Cylinder and Brake Caliper etc.

Q2: How can I choose the correct parts for my vehicle?

A2: First, you can find it by the search bar in our home page. Or you can check the compatibility tab on each product description. If you still uncertain if it is right parts. Message us with the part number or pictures of each side, we will help to find the correct parts.

PAYMENTS

Q1.What kind of payment methods be accepted?

A1.T/T, Western Union, Paypal,Credit Card, Wechat Pay, AliPay,etc/

WARRANTY

Q1: Do your products come with a quality guarantee?

A1: Sure, most of the products have 1 year warranty. More details in Return & Warranty Policies.

Return

Q1: What is your warranty policy?

A1: Please see our full warranty policy

ORDERS

Q1:When will you ship my order? And how long will it take to be delivered?

A1：Most of orders will be shipped out in 5 days, and tracking number will be presented at the same time, then it will take 5-7 business days arrive destination.

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